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Knowledge Base

  • Accounts and Identity

  • Administrative and Business

  • Audio and Video Conferencing

  • Campus Portal

  • Classroom and Meeting Room Technology

  • Data, Reporting, and Analytics

  • Desktop and Mobile Computing

  • Forms and Surveys

  • Information Security

  • Network, Voice and Connectivity

  • Printing and Related Services

  • Project Management

  • Servers, File Storage, and Backup

  • Teaching and Learning

  • Welcome to DMU!

Accounts and Identity

Password

  • How to Change Your DMU Password

User ID and Email Address

  • DMU User ID and Email Address
  • Two Step Verification – Setup and Configure
  • Two-Step Verification - Troubleshooting
  • MFA - Setup Authenticator App on New Phone

Administrative and Business

Resource Scheduler

  • Application Overview: Resource Scheduler
  • Installing the NowSpace Mobile App
  • Resource Scheduler Web Version
  • Resource Scheduler Outlook Version
  • Resource Scheduler Outlook Simple Reservation
View all (13)

Avigilon

  • Avigilon Client Install / Configure Server
  • Avigilon / Camera Permissions Process

Audio and Video Conferencing

Zoom

  • Application Overview: Zoom
  • Create a Zoom Meeting
  • Share a Zoom Meeting Link
  • Facilitate a Zoom Meeting
  • Join a Zoom Meeting as a Participant
View all (12)

Skype for Business

  • Application Overview: Skype for Business
  • Skype for Business - Attending a Meeting
  • Skype For Business - Hosting a Meeting
  • Skype For Business - Creating a Meeting

Video Conferencing Equipment

  • Video Conferencing Kit

Campus Portal

Classroom and Meeting Room Technology

Meeting Room AV Systems

  • AC 511 Provost Conference Room
  • 5th Floor Board Room Audio Only
  • 5th Floor Board Room Conferencing
  • 5th Floor Board Room Presentation Only

Academic Center

  • AC 309 Presenting from the Room PC and Laptop
  • AC 309 Web Conferencing and Recording
  • AC 220 Presenting from the Room PC and Laptop
  • AC 220 Web Conferencing and Recording
  • AC 215 Web Conferencing and Recording
View all (9)

Student Education Center

  • SEC 115 - How to present from the resident PC
  • Auditorium Quick Start Guide
  • Auditorium Advanced Functionality
  • SEC 108 Bako Lab – How to present from the classroom AV computer
  • SEC 115 – How to present from the classroom AV computer

Clinic

  • 6th Floor Foot and Ankle Clinic Student Rooms
  • 8th Floor Clinic 823 Team Room Quick Start Guide
  • 8th Floor Clinic 825 Exam Room Quick Start Guide

Ryan Hall

  • Ryan 281 – How to present from the classroom AV computer
  • Ryan 181 – How to present from the classroom AV computer

Olsen Center

  • Olsen Center Quick Start Guide

Data, Reporting, and Analytics

Attendance Reports

  • How To Run Attendance Scanner Reports

Desktop and Mobile Computing

Remote Work

  • Best Practices for Remote Work
  • Change Voicemail Greeting from Off-Campus
  • Virtual Desktop Setup/Use

Office 365

  • Record a Voice-over PowerPoint Presentation
  • How to Configure the Microsoft Outlook Mobile Application
  • Install Office 365 Pro Plus
  • Setup OneDrive for Your DMU Account
  • Setup OneNote for Use with Your DMU Account
View all (9)

Personal Owned Devices

  • Student Personal Owned Devices - Minimum Specifications

Windows 10

  • Enable Bit-Locker Encryption
  • Sync Team Files to OneDrive
  • Biolucida - Scaling Issues

SPSS

  • SPSS Installation / Licensing

Adobe Acrobat

  • Create Digital Signature - Adobe Acrobat

Forms and Surveys

Qualtrics

  • Application Overview: Qualtrics
  • Create a Qualtrics Survey
  • Distribute a Qualtrics Survey
  • View and Download Qualtrics Survey Data

Information Security

Password Tips

  • Passwords

Antivirus / Security Software

  • MacOS - MS Advanced Threat Protection Install

Privacy and Cyber Security Incident

  • Privacy and Cyber Security Incident Reporting

Network, Voice and Connectivity

DMU Wireless

  • Connect to DMU Wireless/Wifi on a Mobile Device

Skype for Business and Desk Phones

  • Polycom VVX 411 Skype for Business Phone
  • Using the Polycom VVX 411 Skype for Business Phone
  • BTOE Connector for Skype for Business Phones
  • Using Contacts with Skype for Business
  • Using Hold and Transfer with Skype for Business
View all (11)

Direct Access

  • Direct Access Removal

Checkpoint VPN

  • Checkpoint Troubleshooting

Printing and Related Services

Student Printing

  • How to Setup Student Printers on a Personal Laptop
  • Add Funds to Your Papercut Account

Project Management

Project Requests

  • Requesting New Projects from ITS

Servers, File Storage, and Backup

Teaching and Learning

Adobe Acrobat DC

  • Application Overview: Adobe Acrobat DC
  • Adobe Acrobat DC – Quick Start Guide

CoursEval

  • Application Overview: CoursEval
  • CoursEval Reports
  • CoursEval Admin Guide

D2L

  • Application Overview: Desire2Learn
  • Export Grades to Colleague
  • Desire2Learn: Roles + Permissions
  • Emailing from the Classlist
  • Accessing Withdrawn Student’s Information
View all (9)

eValue

  • Application Overview: eValue
  • Adding New Students to eValue
  • Promoting Students

ExamSoft

  • Application Overview: ExamSoft
  • Getting Started: Instructors
  • ExamSoft Getting Started: Students
  • Push Grades from ExamSoft to D2L
  • Download Examplify
View all (8)

Leo

  • Application Overview: Leo {formerly LCMS+}

LinkedIn Learning

  • Application Overview: LinkedIn Learning
  • Popular LinkedIn Learning Courses at DMU
  • New LinkedIn Learning Courses

Panopto

  • Application Overview: Panopto
  • Panopto – Copy and Move a Video
  • Panopto - How to Record a Video using Panopto for Windows
  • Panopto - How to Edit (Trim) a Video
  • How to Share a Video
View all (14)

Poll Everywhere

  • Application Overview: Poll Everywhere
  • Create and Manage Poll Everywhere Activities
  • Presenting Poll Everywhere Activities to an Audience
  • Poll Everywhere for PowerPoint
  • Advanced Poll Everywhere Features

Respondus

  • Respondus LockDown Browser D2L Dashboard
  • LockDown Browser Early Exit
  • Respondus Monitor Post Exam Review
  • Enable Respondus Monitor for an Exam
  • Student Perspective of Monitor Process
View all (6)

Welcome to DMU!

Welcome to DMU!

  • Resources for New Faculty and Staff
  • Resources for New Students

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