Knowledge Base
-
Accounts and Identity
-
Administrative and Business
-
Audio and Video Conferencing
-
Campus Portal and DMU Mobile App
-
Classroom and Meeting Room Technology
-
Data, Reporting, and Analytics
-
Desktop and Mobile Computing
-
Faculty Development Series
-
Forms and Surveys
-
Information Security
-
Network, Voice and Connectivity
-
Project Management
-
Printing and Related Services
-
Servers, File Storage, and Backup
-
Teaching and Learning
-
Video and Media
-
Welcome to DMU!
Administrative and Business
Avigilon
Athenahealth
MergePacs
Perceptive Content (ImageNow)
- Print in Color using the ImageNow Printer
- Perceptive Content Desktop - Digitally Sign a Contract/File
- Install Perceptive Content (ImageNow) - Desktop Client
- Create Annotations in Content APPs (WebNOW)
- ImageNow Printer Error - "Unable to get CLSID of controller"
Resource Scheduler
- Application Overview: Resource Scheduler
- Installing the NowSpace Mobile App
- Resource Scheduler Web Version
- Resource Scheduler Outlook Version
- Resource Scheduler Outlook Simple Reservation
Audio and Video Conferencing
Zoom Meetings and Webinars
- Application Overview: Zoom
- Create a Zoom Meeting
- Share a Zoom Meeting Link
- Facilitate a Zoom Meeting
- Join a Zoom Meeting as a Participant
Skype for Business
- Application Overview: Skype for Business
- Skype for Business - Attending a Meeting
- Skype For Business - Hosting a Meeting
- Skype For Business - Creating a Meeting
- Skype for Business - Add a Contact as a Favorite
Video Conferencing Equipment
Classroom and Meeting Room Technology
Meeting Room AV Systems
- 5th Floor Board Room Audio Only
- 5th Floor Board Room Conferencing
- 5th Floor Board Room Presentation Only
- operating Epson ELPDC13 visual presenter
- Hosting a Hybrid Meeting on Campus
Academic Center
- Lecture Halls Quick Start Guide
- Lecture Halls Advanced Functionality
- AC 103 Quick Start Guide
- AC 103 Web Conferencing and Recording
- AC 215 Web Conferencing and Recording
Student Education Center
- SEC 115 - How to present from the resident PC
- Auditorium Quick Start Guide
- Auditorium Advanced Functionality
- SEC 108 Bako Lab – How to present from the classroom AV computer
- SEC 115 – How to present from the classroom AV computer
Clinic
Ryan Hall
Olsen Center
General Classroom Support
Desktop and Mobile Computing
Adobe Acrobat
- Application Overview: Adobe Acrobat DC
- Adobe Acrobat 2020 – Quick Start Guide
- Create Digital Signature - Adobe Acrobat
- Solution: Acrobat Pro - Sign In Prompt
- Adobe Acrobat - Troubleshooting
Device Support
Mac OS
Office 365
- PowerPoint - Record a Voice-over PowerPoint Presentation
- Outlook - How to Configure the Microsoft Outlook Mobile Application
- Office 365 - Install Office 365 Pro Plus
- OneNote - Setup OneNote for Use with Your DMU Account
- Outlook - DMU Email Setup for the Outlook Desktop Application
Personal Owned Devices
Remote Work
SharePoint
Software Updates
SPSS
Teams
Windows 10
- Enable Bit-Locker Encryption
- How to: Sync Team Files to OneDrive
- Biolucida - Scaling Issues
- How to Map a Network Drive - Windows 10
- Windows 10 version update to 1909
OneDrive
- OverView: Using Microsoft OneDrive as your Personal Drive for Employees
- Overview: Important Folder Backup
- How to: Setup OneDrive for Your DMU Account for Students
- How to: Fix OneDrive Sync Problems
- How to: Restore deleted files or folders in OneDrive
Canva
Pantone Connect
Teaching and Learning
Aquifer
CourseLeaf - Course Catalog and Handbook
CoursEval
D2L
- Application Overview: Desire2Learn
- Export Grades to Colleague
- Desire2Learn: Roles + Permissions
- Emailing from the Classlist
- Accessing Withdrawn Student’s Information
DMU Library
- DMU Library Home Page
- Library Resources - Access & Other Technical Issues
- UPToDate - It's Time to Verify your Affiliation Notice
- UpToDate - Library Guide
- Endnote - How to access Endnote
Epocrates
eValue
- Application Overview: eValue
- Adding New Students to eValue
- Promoting Students
- Correcting Rank or Site Details Retroactively
- Personal Records Admin Guide
ExamSoft
- Application Overview: ExamSoft
- Getting Started: Instructors
- ExamSoft Getting Started: Students
- Push Grades from ExamSoft to D2L
- Download Examplify
Leo
LinkedIn Learning
MonitorEDU
PAEA SafeExam
Panopto
- Application Overview: Panopto
- Panopto – Move a Video
- Panopto - How to Record a Video using Panopto for Windows
- Panopto - How to Edit (Trim) a Video
- Panopto - How to Share a Video
Poll Everywhere
- Application Overview: Poll Everywhere
- Create and Manage Poll Everywhere Activities
- Presenting Poll Everywhere Activities to an Audience
- Present with Poll Everywhere for the Web
- Poll Everywhere for PowerPoint
Respondus
- Respondus LockDown Browser D2L Dashboard
- LockDown Browser Early Exit
- Respondus Monitor Post Exam Review
- Enable Respondus Monitor for an Exam
- Student Perspective of Monitor Process