Avigilon / Camera Permissions Process

Initial permission requests regarding access to the security and proctor cameras need to be directed to Facilities Management.  They will approve/deny the request and scope permissions.


Email: facilities.management@dmu.edu


When Facilities Management approves the request, they will notify the Help Desk to grant login access using your DMU credentials.


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If you have been granted access and need help installing the Avigilon Control Client to view the camera feeds follow the steps in this KB:

Install Avigilon CC - https://dmu.freshservice.com/a/solutions/articles/14000019871


Help Desk:

Ticket CSI Software > Non-ITS > Facilities Management.

AD Group: Avigilon Proctor

Time Frame: Once completed.  Login will be available for you the next business day






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