ExamSoft Login Issues

If you receive the message "Sorry, we couldn't connect to your school's login page" or "Sorry, but we're having trouble signing you in." (screenshots below)

Ensure you are using the Chrome browser and not Safari or Firefox.

1. Clear the cache and cookies for all time

2. close all browser sessions.

NOTE: On a Mac you will need to use the keyboard shortcut Cmd + Q or right click the application in the Dock and select Quit to close the Chrome session.