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How to Recover a Zoom Cloud Recording from the Trash

Modified on: Tue, Apr 22 2025 10:39 AM

When a Zoom Cloud recording is deleted, you have 30 days to recover it from the trash before it is permanently deleted. You will receive an email notification 7 days prior to the video being permanently deleted. If you find that you need to recover a recording for any reason, follow these steps:

  1. Sign in to https://dmuedu.zoom.us 
  2. Click Recordings & Transcripts from the left side menu.
  3. Click the Trash tab.
  4. Check the box(es) next to the recording(s) you want to recover.
  5. Click Recover.
  6. It will prompt you one more time to make sure. Click Recover.

    Note: Recovering large recordings or several recordings at once may take some time. You should see your item marked as "Recovering..." while this is being processed, but you do not need to wait for it to finish.
  7. Click Recordings again to return to your recordings page.
  8. Locate your recovered recordings to make sure they recovered successfully.

If you still need help, click here to request assistance with Zoom.

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