When a Zoom Cloud recording is deleted, it will be stored in the Zoom Trash for 30 days before being permanently deleted. If desired, you can enable email notifications from Zoom 7 days prior to deletion. [Note: This will not affect the Panopto version of the recording.] For more information, please review our Zoom Recordings Retention Policy.

To enable this feature on your account, follow these steps:

1. Log in to https://dmuedu.zoom.us
2. Select Settings
3. Select Email Notification
4. Flip the toggle for When the cloud recording is going to be permanently deleted from trash.
   Note: If the toggle is flipped to the right and turned blue, the setting is enabled.
   

If you still need help, click here to request assistance with Zoom.