Virtual Desktops (Azure) - Troubleshooting
Currently this feature is limited to Students on rotation in the DMU Clinic.
Please note, Azure Virtual Desktop is only available while on Campus.
Below are some common issues with the virtual desktops in Azure.
Issue: Website won't load.
Try the steps here in the following article to troubleshoot web based applications
https://dmu.freshservice.com/a/solutions/articles/14000029966
Issue: Receiving a message that there are no resources available to you.
- Contact the Solutions Hub to resolve a possible permissions issue.
![O Remote Desktop Web Client
C t https://client.wvd.microsoft.com/arm/webclient/index.... Ah
Panopto Pulse Staff Printers
Student Printers
Zoom
All Resources
Day-force
D2L
Azure
Privacy settings for managed resources have been preset by your organization. Learn More
It looks like your system administrator hasn't set up any resources for
adennis@dmu.edu yet. Please choose a different account or try again. If
you believe you have received this message in error, please contact your
system administrator.]()
Issue: Session Timed Out
This message is received when you fail to properly sign out of a previous session. Remember to click START > Your Name > Sign Out when done.
- Click Reconnect. If this fails; close your browser and try again.
![Oops, we couldn't connect to "SessionDesktop"
Your session timed out due to inactivity. Try connecting again.
Reconnect
Cancel]()