Virtual Desktops (Azure) - Troubleshooting
Currently this feature is limited to Students on rotation in the DMU Clinic.
Below are some common issues with the virtual desktops in Azure.
Issue: Website won't load.
Try the steps here in the following article to troubleshoot web based applications
https://dmu.freshservice.com/a/solutions/articles/14000029966
Issue: Receiving a message that there are no resources available to you.
- Contact the Solutions Hub to resolve a possible permissions issue.
![O Remote Desktop Web Client
C t https://client.wvd.microsoft.com/arm/webclient/index.... Ah
Panopto Pulse Staff Printers
Student Printers
Zoom
All Resources
Day-force
D2L
Azure
Privacy settings for managed resources have been preset by your organization. Learn More
It looks like your system administrator hasn't set up any resources for
adennis@dmu.edu yet. Please choose a different account or try again. If
you believe you have received this message in error, please contact your
system administrator.]()
Issue: Session Timed Out
This message is received when you fail to properly sign out of a previous session. Remember to click START > Your Name > Sign Out when done.
- Click Reconnect. If this fails; close your browser and try again.
![Oops, we couldn't connect to "SessionDesktop"
Your session timed out due to inactivity. Try connecting again.
Reconnect
Cancel]()