Article is intended to address an issue where the Zoom Outlook add-in disappears from the settings bar.

1. Check that the Zoom Outlook add-in is still enabled.
   1. Open Outlook.
   2. Click File.
   3. Click Manage Add-Ins.
   4. Under Managed add-ins, in the Turned on column, ensure that Zoom is checked.
2. Clear the Outlook cache.
   1. Save any work and close Outlook.
   2. Press Windows key+R.
   3. In the Run dialog box, enter %localappdata%\Microsoft\Outlook and press Enter.
   4. Double-click the RoamCache folder to view the cache files.
      NOTE:  It is not a bad idea to back up the cache files to another folder or external hard drive so that you can restore the files if something goes wrong.
   5. To delete the cache files, press and hold the Shift key while selecting all of the files.  Then press the Delete key, or right-click the highlighted files and select Delete.
   6. If you're prompted to confirm the deletion, select Yes.