Zoom - Known Issue with Recurring Meetings with No Fixed Time

We’ve identified an issue where recurring Zoom meetings with “No Fixed Time” can automatically change to a non-recurring meeting with a fixed time. This can result in the meeting automatically deleting itself 30 days after the fixed time and becoming unavailable. Here are three ways we’ve been able to reproduce this issue that should be avoided:

If the Primary Host of the Zoom meeting forwards an appointment from their calendar that contains a Zoom meeting link.
- Instead, it is recommended you copy and paste the Zoom meeting into an email to invite additional participants to the meeting.
If the Primary Host of the Zoom meeting adds a Zoom Meeting link to another calendar event.
If the Primary Host of a Zoom meeting opens an appointment on their calendar and makes any changes or chooses “Save and Close” even without making any changes.

If any of these situations occur, the Primary Host will need to edit their meeting from the web portal and change it back to Recurring with No Fixed Time.