To set up a quiz in Brightspace that requires students to use LockDown Browser, please utilize the following steps. These steps must be repeated each semester as exams are copied forward. Using a standard web browser, log into Brightspace as an instructor. In the course, open the Quizzes tab and open the LockDown Browser Dashboard. Identify the list of exams available in this course: Establish Exam Settings: Select Modify Settings from the context menu to the left of the quiz title. Select the desired option. You may additionally require that LockDown Browser be used to view quiz feedback and results.  NOTE: Optionally you may create a password that students must enter to start the quiz. LockDown Browser will prompt students to enter the instructor-provided password before proceeding with the quiz. Select Advanced Settings: The first setting will prevent students from exiting the browser until the exam is completed. This setting should be utilized unless you desire students to have the ability to exit an exam without submitting. Once this setting is established, you also have the option to add an exam specific password that students will need to exit the exam early. This allows exam proctors to providethe password in case of system or computer issues during an exam. The second setting will allow students to take the exam with an iPad, using the free LockDown Browser app. The third setting will allow specific students to access the exam with screen reader accessibility programs. See respondus.com/accessibility for an additional step that’s required by the student. The fourth and fifth settings allow instructors to provide students with a calculator or print function in the LockDown Browser toolbar. NOTE: For additional information, select the [explain] link that follows each setting. For information on Respondus Monitor please review the article Enable Respondus Monitor for an Exam. Click Save and Close to apply settings.

Respondus LockDown Browser allows proctors to exit an exam without submitting the exam. This could be used in the event of an emergency or technical troubleshooting. The Proctor Exit password can be set and found in the Respondus LockDown Browser Dashboard in the D2L course. Click on the “I” button in the upper left-hand corner of the Respondus LDB Window. Then click on the Proctor Options button. Then enter the proctor’s exit password. NOTE: if no proctor exit password is required the student will be asked why they exited which will be recorded in the logs in Respondus.

After the exam you can review video and statistics from the exams. Monitor uses AI to automatically flag events that may need to be reviewed. Class Results Navigate to the Respondus LockDown Dashboard Select the down arrow next to the exam select Class Results You can sort results by selecting one of the column titles. Click the plus button next to a student name to review their video. NOTE: The default sort is by Review Priority. Review priority is based on the number of flagged items by the AI. You can also mark the video as reviewed in the Reviewed column, this reviewed status has no impact on the student’s grade and is only there to help you note that you have reviewed a video. The entire video is available if you need to watch in its entirety. To the right of the video you can select specific flagged time frames to jump to them. Flags can be jumped to by clicking the time code. An explain button can be clicked to see why the AI flagged the item. Below the video you can view screenshots of the flagged times for quick review. If a student leaves an exam without submitting this will be flagged as an event. Look for Duration “(Not Finished)”. You can see the reason the student exited in the flagged event. Exam Stats On the same LockDown Browser Dashboard you can view exam statistics. Select the down arrow next to the exam and select Exam Stats Respondus Monitor provides aggregate data from the exam. Statistics are based on how students performed, how quickly they submitted, and how long students took to complete different questions.

Navigate to Quizzes and Select LockDown Browser to open the LockDown Browser Dashboard. Select Continue to LockDown Brower in the bottom right. Select the down arrow next to the exam and select Settings. Select Require Respondus LockDown Browser for this exam. Review LockDown Browser Settings. Do Not set a password when Monitor is activated for an exam. Do Not select Lock students into the browser until exam is completed. NOTE: You can enable a calculator by selecting Enable Calculator under Advanced Settings. Select Require Respondus Monitor for this exam. Select Continue to Respondus Monitor. Review the Startup Sequence settings. Select Preview to see how each option will appear. NOTE: Some items on the startup sequence have editable text instructions that appear. You can click Edit Text to adjust instructions for this sequence. Click Restore Default to return to the default text if needed. Additional Instructions - Has default instructions for the student to review. This can be adjusted if you would like to provide more specific instructions to students before they start their exam. If you decide to provide more specific instructions it's advised to turn off Guidelines + Tips so they don’t have two sets of instructions in a row. Guidelines + Tips (advised) - Provides students with tips to make their exam successful. If you are providing Additional Instructions you are advised to disable this section so students aren’t forced to go through two sets of instructions. Student Photo (advised) - Walks students through taking a baseline snapshot of themselves. Show ID - Students take a picture of their photo ID to verify their identity. Only use if you are not familiar with your students and need the extra step of verification. Environment Check (advised) - Students record a short video of their surroundings to confirm they do not have notes, electronic devices, or books in their immediate area. Facial Detection Check (advised) - Monitor uses AI to detect if a student’s face has left the frame or is looking away from the screen. It will automatically create flags for you to review. Facial Detection Options: Prevent students from starting the exam if face cannot be detected during Startup Sequence. (advised) - User cannot start the exam until they are in the frame of the video. Notify Students During the exam if face cannot be detected (prompt for a fix) (advised) - User will be notified if they bump the webcam and they are no longer in frame. If this happens and the student is not notified the entire video would be flagged for review and unfortunately you wouldn’t have anything useful to review aside from the audio from the room.   Once settings have been selected select Save + Close to apply the changes.  

Once you open an exam with Respondus Monitor enabled you will be taken through a maximum of 8 steps before you can begin the exam. These steps are determined at the program level and may differ from exam to exam. Step 1: Terms of Use Read through the terms of use and select Agree to continue. Step 2: Webcam Check Confirm your webcam is enabled by selecting yes. Record a short 5 second video to confirm video and audio is getting recorded correctly. If you have any problems occur with this process you can select It’s not working for troubleshooting steps. If the troubleshooting steps are not enough you can select Live Chat for 24/7 chat support from the Respondus Monitor team. Step 3: Additional Instructions Any additional instructions your instructor wanted to provide can be found here. Take your time reading this one and continue to the next step. Step 4: Guidelines + Tips Review these tips for a successful exam. Select Continue once you have reviewed all five screens. Step 5: Student Photo Select Take Picture to snap a photo of yourself. Step 6: Show ID Take a picture of your photo ID. If the picture is blurry retake it by selecting Try Again. Step 7: Environment Check Take a short video showing your environment is clear of additional electronic devices, notes, and books. Select Start Recording then pick up your device and rotate it to show your surroundings. Once you are finished select Stop Recording. Select Continue to move on to the next step or Try Again to start the recording process over. Step 8: Facial Detection Confirm your face is detected correctly. If your face is out of frame it will alert you. Your face must be detected before you can continue to begin the exam. Once you have started the exam you may receive a message if your face is not detected. Correct this and continue the exam. If you attempt to close LockDown Browser before the exam is finished you will be required to put in a reason for exiting early. This will be reviewed by your instructor. Once the exam is complete you can provide feedback on how the recording process worked for you.

1. Use File Explorer to browse to the location \\dfs-dsm\#tera7\Software\Respondus and double click Respondus4Campus.exe. 2. Click Run on the confirmation box that pops up. 3. Click Yes when it prompts to make changes to your computer. 4. Select your preferred language and click Next. 5. Accept the License Agreement and click Next. 6. Click Next when prompted to select a destination location. 7. Click Next when prompted to select a projects folder location. 8.Click Install when prompted. 9. Click No when prompted to install the Respondus Equation Editor. 10. Click Finish to complete the installation. The first time Respondus is opened it will prompt for license information which can be found in Respondus 4.0 License.txt at \\dfs-dsm\#tera7\Software\Respondus

This Article details the process of updating your Respondus Lockdown Browser. Open Respondus LockDown Browser. Windows: Click the “i” icon located on the top left corner. Mac: Click the About (globe) icon located on the top left corner. Click Check for Newer Version or Check for Update. Follow the on-screen instructions to download and run the update.

You may encounter this issue if your Respondus project folder was stored in your My Documents or Desktop. The Migration to OneDrive changed your Documents path. To Resolve this issue. Open Respondus 4.0 and dismiss the error message. Click File and the Preferences. In the preferences window click update next to Folder. browse to the location of your Respondus project folder then select ok. The new location should be c:\users\"username"\OneDrive - Des Moines University\Documents\Respondus Projects. Close and reopen Respondus 4.0. It should now open without any errors. Optional: Set Respondus Projects folder to always be available Browse to Respondus Projects folder in File Explorer.  Right click on the Respondus Projects folder and select aways keep on this device. The folder will get a solid green circle with a white checkmark.

Ensure you are on the most updated version of Respondus LockDown Browser (directions on how to update to the latest version of Respondus are available on D2L and our Pulse Covid-19 Student Resources Page). A hardwired Ethernet connection is the best option.  Please note that most wireless routers allow you to connect via an ethernet cable, if your home does not provide wall ethernet connection points.  If a hardwired Ethernet connection isn't possible, restart your modem/router and move as close to the router (Wi-Fi access point) as you can. Restart your computer and manually shut down all programs other than LockDown Browser. Shut down all other bandwidth intensive applications that might be running on the network, if possible. Examples would be cell phones, tablets, online gaming, Netflix, etc.