In Person Support Services are available at the Solutions Hub Desk located on the 2nd floor of the Edge of Advancement building.  In Person Support Services are available from ITS, Academic Support, and the Library. Read about offered services Here. Read about other support options Here.  How to Get Support at the Solutions Hub The Solutions Hub utilizes our check-in system for the scheduling of In Person Support Services The Check in system is available via kiosk at the Solutions Hub counter during open hours, or anytime on the Solutions Hub Portal. Solutions Hub services may be available for immediate support, booking in advance, or both. Click below to learn more about the different scheduling types. Join Waitlist for Immediate Support Book in Advance You can also book a time to get in person support at the Solutions Hub up to 2 weeks in advance.  New! Book a Remote Support Session in Advance You can now schedule a remote support session with a Solutions Hub agent up to 2 weeks in Advance!

  Service Description Waitlist Booking Service Department Available Hours General Help Unsure who to ask or exactly what type of support you need. This is the service for you! √ √ Information Technology Services 7:30AM to 4:30PM Monday through Friday In Person Technical Support Get in person support from a Solutions Hub Technician to answer questions about Technology. √ √ Information Technology Services 7:30AM to 4:30PM Monday through Friday Get Library Help Quick research and resource assistance. Help finding your textbooks, articles, databases, bones, models, study aids, etc. √ Library 7:30AM to 9:00PM Study Skill Students will receive support in identifying study approach gaps and opportunities to improve study efficiency. Recommendations are based on empirically-supported practices that often embed commonly used resources by prior DMU students. √ Academic Support By Appointment Only Accomodations and Temporary Assistance Students may receive information and support in requesting accommodations and/or temporary assistance. √ Accomodations By Appointment Only Consultation for Faculty Faculty can seek 1-on-1 support from specialists regarding teaching initiatives, objective writing, teaching philosophy statements, educational scholarship, etc. √ Academic Support By Appointment Only Board Prep Students from any program can request support in board prep relevant to their program. Though we have substantial experience with COMLEX, USMLE, and APMLE, we would encourage any student with questions to reach out for assistance. √ Academic Support By Appointment Only

The Solutions Hub offers many support channels, so that you can choose to get support the way you like.   Support Channel Availability Information Phone 24 x 7 515-271-1522 Online Portal and Knowledgebase 24 x7 https://solutionshub.dmu.edu Email 6AM to 6PM Daily solutionshub@dmu.edu In Person Technical Support 7:30AM to 4:30PM  Monday - Friday Edge of Advancement 2nd floor Check-In! Smart Locker Equipment Checkout 24 x 7 Edge of Advancement 2nd floor