All DMU-issued devices should have Zoom installed, and updates are pushed regularly during non-work hours (evenings/weekends). When off campus, employees must connect to VPN to receive the updates.

If you are not able to connect to VPN to receive updates or if you need to install Zoom on a personal device, you can download it here--just click Download under the heading Zoom Workplace desktop app, then run the program and follow any prompts. Or click here to download the mobile app for Apple or Android devices.

If you are able to connect to VPN or are on campus, and you need to manually update your Zoom client, click here for instructions on how to update to the most recently deployed version of Zoom.

Zoom also has a plugin for Microsoft Outlook if you want to schedule your Zoom meetings directly from Outlook. Click here to download the Zoom plugin for Outlook.

Troubleshooting

If the install does not work or you run into errors, you may need to uninstall Zoom first and then install the new version.

To uninstall:

• Click the Start button from your Windows toolbar and then select Settings > Apps
• Find Zoom on the list of installed apps and click Uninstall.

If you still need help, click here to request assistance with Zoom.