If an upload has failed please follow the instructions linked below. 

Windows/MacOS:

https://support.examsoft.com/hc/en-us/articles/11146150303629-Manually-Upload-an-Answer-File

iPad:

https://support.examsoft.com/hc/en-us/articles/11146151559949-Examplify-for-iPad-Manually-Upload-an-Answer-File

If the file does not appear in the location provided in the instructions above please contact ExamSoft Support 866-429-8889 for further assistance.