Zoom cloud recordings retention policy automatically began deleting recordings after 120 days starting August 1, 2021.

*Note: this Zoom cloud recordings retention policy does not impact recordings stored in Panopto. See more information below regarding Panopto.

What does this mean for me?

With this new retention policy, users will have 120 days to download any Zoom Recordings they wish to retain. After 120 days, these recordings will be automatically deleted. However, Zoom provides 30 days to recover deleted recordings from the Zoom trash before they are permanently deleted. Afraid you'll forget? You can add a notification from Zoom that will email you 7 days prior to permanent deletion--click here to learn how.

See our knowledge base article for more information on how to recover a Zoom Cloud recording from the trash.

Need access to a recording past 120 days? They are in Panopto!

Thanks to our integration with Panopto, Zoom Cloud recordings are automatically copied over to Panopto, where they will continue to be stored for long term use. This means that if you would like users to have access to one of your Zoom Recordings for longer than 120 days (past the meeting date), you would need to share the Panopto link for that recording.

*Panopto recordings accessed through D2L course folders will automatically provide viewing rights to students enrolled in the course. You do not need to share a link in this use case.

For more information on how to find your Zoom recordings in Panopto, see our knowledge base article: How to Find Your Zoom Recordings.

If you have any questions, please reach out to the Solutions Hub or the Educational Technology Team.