Zoom Notification Settings To ensure you receive phone and chat notifications, we strongly recommend you enable the below settings from your Zoom desktop client. Click your initials or profile picture from the top-right corner of the Zoom desktop client. Select Settings. From the General tab:Uncheck the box for When closed, minimize window to the notification area instead of the task bar. From the Chat tab: Check the box for Show unread message badge for channels. Under Push Notifications, select All messages. If your work entails a high volume of calls and meetings, we recommend you uncheck Mute chat notifications while I am in a meeting or internal call to ensure you do not miss important chat notifications while you're in a Zoom meeting or phone call. Review this article for additional information. Changes will save automatically as soon as you adjust any settings. If you still need help, click here to request assistance with Zoom. For urgent Zoom Phone issues, please call the Solutions Hub at 515-271-1522.