How To: Install Campus Printers on Personal Computers (non-DMU issued/managed)

This document will walk you through installing the campus printers on personally owned computers. For DMU issued/managed computers follow instructions here: https://dmu.freshservice.com/support/solutions/articles/14000044049

Important: Students will use Xerox_Printers (WDM Campus). Students need special permissions to print to the DM Campus printers (Staff_Printers_Xerox)

Requirements:

An active, on-campus, network connection
Valid DMU username and password

Windows:
1. Click on Start
2. Type in the server address for the campus print server you need to install and press Enter

\\printers (DM Campus)
\\print (WDM Campus)

3. Enter your DMU UPN credentials

Student; Pre-2024 ([username]@student.dmu.edu), 2024 and later ([username]@dmu.edu)
Employee: [username]@dmu.edu

4. Check the box to Remember my Credentials

4. Locate the printer you need and Double-Click to install

Staff_Printers_Xerox (DM Campus)
Xerox_Printers (WDM Campus)

&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;

MacOS

1. Click the + sign from the Printers & Scanners page (located from System Preferences)

2. Press Control and click on the Tool Bar to see the submenu, and select “Customize Toolbar…”

3. Click and drag the Advanced gear icon onto the toolbar, next to the Windows icon and click Done

4. Click the Advanced option from the toolbar, and use the following settings:

Type: Windows printer via spools
Device: Another Device
Name: [enter any name you'd like]
Driver: Generic PostScript

5. URLs to use are:

smb://printers/Staff_Printers_Xerox (DM Campus)
smb://print/Xerox_Printers (WDM Campus)

6. On the next page, select the option for Duplex printing

When you first print, you will be prompted to enter your DMU UPN credentials

Students:[username]@student.dmu.edu (or [username]@dmu.edu - depending on your account creation date)
Employees: [username]@dmu.edu

Selecting “Remember this password in my keychain” will hold your credentials so you don’t have to re-enter them.

Troubleshooting: If you input your username or password wrong, you will see Hold for Authentication on the print job. Either try sending another print job to re-enter credentials, or remove and re-add the printer if that does not work.

(updated 6/7/24)