Overview: Attendance Software (version 2024)
This article will walk you through using Attendance software interface and options.
Dedicated attendance computers are available for checkout from the Solutions Hub and/or can be issued to users/department for long term use if determined it is needed.
Interface:
The main screen has 4 items
A. Scan Badge box: This is where badge numbers are entered, either manually or using a reader.
B. Records/Logs: All badge entries and comments with corresponding time stamps.
C. Comment box: Text box used to add manual comments and save them to the log.
D. Counter: Running count of how many badge entries (not comments) have been logged in the active session.
Comment box:
Comments can be to add any information relevant to your scenario or event.
For example:
- Student forgot their badge, you can log their name.
- Badge isn't recognized, but you can enter the name of the person.
- Use it to say hi to your future-self.
- Enter whatever text you want! (full disclosure that anything entered will be saved and others can view it)
Scanning Badges:
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Power on the Attendance computer. It should automatically boot up, log in, and load the main attendance page.
(if Windows requires a login, it should be labeled on the computer)
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Connect the Badge Reader (if applicable)
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Swipe the badge near the reader; it should beep
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Confirm in the log. The badge number should appear momentarily in the Scan Badge box (A) and then show up in the Log (B)
Reports:
To obtain a report of the logs, follow the instructions located here: https://dmu.freshservice.com/support/solutions/articles/14000051445
Troubleshooting:
No Network Connection
Reboot the computer/device
Badge reader not beeping
Disconnect and reconnect the reader and/or reboot the computer/device
Reader beeps but nothing happens
Most likely caused by the Scan Badge box losing "focus." Using touchpad, move the mouse the Scan Badge box and left-click.
Badges not recognized
This will show in the log as unidentified. ITS can help identify this badge or you can enter a comment if you know who it is.