Your outbound caller ID number will default to your personal phone line.  Zoom also allows you to change your outbound caller ID number to the following (if applicable to you):

• General DMU phone number
• Direct numbers that belong to your shared line group
• Direct numbers that belong to your call queue
• Hidden

To change your outbound caller ID from the Zoom client:

1. Click Phone from the top of the Zoom desktop client.
2. Click where it says Caller ID beneath the dial pad to see the outbound caller ID numbers available to you.
   
3. Click to select the outbound caller ID number (or Hide Caller ID at the bottom of the list) you want to use before making a call.

You can also set your default outbound caller ID from the Zoom website.  Look for Outbound Caller ID under Phone > Settings.

If you still need help, click here to request assistance with Zoom. For urgent Zoom Phone issues, please call the Solutions Hub at 515-271-1522.