The Zoom web portal allows you to view phone numbers assigned to you and configure phone settings like business hours, voicemail, call forwarding, and more. Click here to find out which phone settings can be adjusted and how to adjust them.

You can also adjust call forwarding from your Polycom desk phone.

Set Call Forwarding from Desk Phone

1. Tap the Home button.
2. Select Forward.
3. If you have multiple lines, select your line.
4. Select Always.
5. Enter the number you want to forward to.
6. Press Enable.

Remove Call Forwarding from Desk Phone

1. Tap the Home button.
2. Select Forward.
3. If you have multiple lines, select your line.
4. Select Always.
5. Press Disable.

If you still need help, click here to request assistance with Zoom. For urgent Zoom Phone issues, please call the Solutions Hub at 515-271-1522.