Zoom retains your chat history within the desktop client, including messages up to 2 years old. You can go to the Chat tab and click into a previous conversation. Or use the Search bar at the top of the window to search for previous messages. You can also use the same Search bar to search contacts and shared files. Click here for additional information on using the global Search bar.

If you still need help, click here to request assistance with Zoom. For urgent Zoom Phone issues, please call the Solutions Hub at 515-271-1522.