Campus Print Overview

This article is an overview of the printing services at DMU.

Global (Find-Me) Print
Direct Print
Installing Printers on DMU issued and Personal computers/devices
Student Print Accounts
Web Print
Print Defaults / Preferences (color, papersize, etc)
Quick Reference Cards
Printer Locations
Support / Training / Supplies

Global / Find-Me-Print

DMU offers a global "find-me-print" queue for both the DM and WDM campuses. The global print queue for the West Des Moines Campus is.

Xerox_Printers _on print

Find-Me-Print queues utilize Papercut print management with Xerox Altalink and Versalink devices which are located in general areas around both campuses. Print your document to either of the global print queues and it will be available to release at any connected printer. Swipe your badge or enter your DMU username and password, and you can release them using the Papercut menu.

Important Info:

Students will need to add money to their Papercut account in order to print or make copies. You can find help for that here: https://dmu.freshservice.com/a/solutions/articles/14000044107

Finishing options: (see Print Preferences Below)

All Altalink printers will have special "finishing" features:

Stapling
2/3 Hole Punch
Collate

Versalink Printers do not have finishing options.

Direct Print Queues
There are also a number of individual print queues for select printers around campus. These printers have special functions/uses or are in isolated areas. These printers may be restricted to specific users/groups.

Installation:

Follow the instructions linked below to walk you through installing the printers on either a DMU issued/managed computer or a Personal computer.

DMU issue/managed: https://dmu.freshservice.com/support/solutions/articles/14000044049
Personal: https://dmu.freshservice.com/support/solutions/articles/14000044108

Student Print Accounts

Students are required to add money to their print account in order to utilize any Global Print connected printer.

This article will walk you through adding print money to your account via Pulse.

https://dmu.freshservice.com/support/solutions/articles/14000044107

Note: Some exceptions can be made for student-employees

Web Print

Web print options are available for mobile devices.

Limitations:

Document types
Finishing options
Print quality adjustments

This article will walk you through how to access Papercut and use the Web Print feature.

https://dmu.freshservice.com/support/solutions/articles/14000047501

Print Preferences

Options for finishing or printing in color can be done through the Xerox Printer Preferences.

Printer Defaults

Black and White
Duplex (double-sided)
Plain, Letter, White

You can adjust the settings by clicking on Print Properties/Preferences.

NOTE: All print jobs to the global queues will be B/W unless you choose to print Color in the Printer Preferences on your computer.

Press OK when done to confirm the settings.

Quick Reference Cards

Link: https://dmu.freshservice.com/support/solutions/articles/14000044111

These will help you use the Xerox printers to:

Release print jobs
Make a copy
Scan
Adjust paper sizes/types/colors for special printing.

Printer Locations

Use the links to below to find maps/locations of printers around all DMU locations.

Note: Special access printers may not be listed/shown.

3200: https://dmu.freshservice.com/support/solutions/articles/14000044388

8025: https://dmu.freshservice.com/support/solutions/articles/14000044294

Support / Training / Supplies

This article will help if you need training, have an issue with a printer, or need supplies.

https://dmu.freshservice.com/support/solutions/articles/14000044112