STUDENT DEVICES

DMU students are required to bring their own device to support their educational activities. Students may purchase a device through DMU's preferred vendor at a discount or select another device that meets the published minimum specifications.  Devices purchased through DMU's preferred vendor can be reviewed by DMU Solutions Hub staff and if repairs are needed, can be expedited to DMU's hardware vendor for repair. 

• Minimum Specifications
• Purchase a Device from DMU's Preferred Vendor

Support provided to all students includes:

• Maintaining the availability of the DMU wireless network, authentication systems and University-supplied applications required for learning activities.
• Troubleshooting connectivity or authentication issues on Personally Owned Computing Device (POCD)
• Configuration of POCD for communication with DMU Email system (Office365).
• Providing software application support for applications provided by DMU and required for learning activities on devices that meet minimum requirements.
• Providing limited software application support for other applications. Note: It is the responsibility of the device owner to have and provide authentic, individually owned and registered software before any assistance will be provided.
• Providing checkout laptops in the event of personal device failure.

STUDENT EQUIPMENT CHECKOUTS

Need to borrow a laptop?  We have them available for checkout.

• Checkout a laptop from the Smart Lockers
• Make a Long-Term Laptop Checkout Request

STUDENT SOFTWARE DOWNLOADS

ITS supports the following software for students. If you would like assistance with downloading the software to your DMU-owned devices or your Personally Owned Device, please make a request by selecting an item below.

• Make an ExamSoft Request
• Make an Office 365 Request
• Make an Outlook Mobile App Request
• Make a Panopto Request
• Make a Zoom Request

FACULTY/STAFF DEVICES

Faculty and staff devices are replaced every four years for qualified individuals (FTE 50% or higher).  The list of computer recipients is compiled each year based on the date of purchase.  Recipients will be contacted by the ITS Solutions Hub to schedule replacement.   

Help is available through the DMU Solutions Hub should you have any issues with your device.

FACULTY/STAFF WORKSPACES

ITS will assist faculty and staff in adjusting monitors, docking station, etc. If you are moving offices or would like to purchase a sit/stand unit, please contact Facilities Management.

• Make an Office/Workspace Adjustment Request

FACULTY/STAFF EQUIPMENT CHECKOUTS

ITS has several items available for Checkout for Faculty and Staff.

• Make a Checkout Request
• Checkout Equipment from the Smart Lockers

FACULTY/STAFF SOFTWARE, ACCESSORY, AND PERIPHERAL PURCHASES

Please note that all technology purchases, including software, printers, scanners, mice, keyboards, monitors, and AV equipment must be approved prior to purchasing.

• Make a Request to Purchase Software, Accessories or Peripherals Through Agile Point

FACULTY/STAFF SOFTWARE DOWNLOADS

ITS supports the following software. If you would like assistance with downloading the software to your DMU-owned devices or your Personally Owned Device, please make a request by selecting an item below.

Make an Adobe Acrobat DC Request

Make an ExamSoft Request

Make an Office 365 Request

Make an Outlook Mobile App Request

Make a Panopto Request

Make a Poll Everywhere Request

Make an SPSS Request

Make an SSRS Request

Make a Zoom Request