Our standard Zoom license supports up to two concurrent meetings being active at one time per Primary Host (user who scheduled the meeting).

How do I know if I'm about to enter a 3rd concurrent Zoom Session?

The Primary Host does not need to be attending either of the meetings for this limitation to occur. If, for example, a Course Assistant creates the Zoom Meeting for two separate sessions that happen at the same time, when users join those meetings, it uses up the Course Assistants concurrent active meetings. If that Course Assistant then initiates a video call with another Zoom user while those two sessions are active, this creates a third concurrent meeting and the individual will be prompted with the message pictured below. If they choose "End other meeting" it will instantly close out of both of the other meetings.

How do I request an upgraded license if I need to host more than 2 concurrent Zoom sessions?

If you need an upgraded license, you may request one using our Zoom Request form with the Solutions Hub.