When the scaling settings are different across multiple connected displays, you may experience issues with the Poll Everywhere PowerPoint add-in in which activities appear either too large or too small. For example, see the screenshots below.

Poll Everywhere has released a fix for the most common resolution and scaling differences; see this article to learn more. If the displays are a different resolution or use different scaling settings, such as when connecting your laptop via HDMI in our meeting rooms, this fix may not work for you. In that case, see the options below for workarounds.

Duplicate Your Display

If you don't need presenter view (for notes, etc.), the easiest solution is to duplicate your display, rather than extend.

1. Click the Notification Center icon from the bottom-right of your primary display.
2. Select the "Project" option. [If you don't see it, you may first need to choose "Expand".]
   
3. Select "Duplicate" and the changes will be automatically applied. Both/all of your displays will show identical content.
   

Adjust Scaling Settings

Alternatively, if you need your PowerPoint presenter notes, you can adjust the scaling settings so they are the same across both/all displays.

1. Click the Windows start icon and search for "display".
2. Select either "Change the resolution of the display" or "Duplicate or extend to a connected display" (both will take you to the same place).
3. Scroll to the top of the display settings and select the first display. Then scroll down and set the scaling percentage to 150% (where it says "Change the size of text, apps, and other items"). Repeat for all displays.
   [Note: If you find that 150% scaling appears too large, you can try 100% scaling instead, but be consistent across all displays.]
   
4. If PowerPoint is already open, close out of PowerPoint and reopen it.
5. If presenting from the DMU meeting rooms via HDMI, changing the scaling will result in small font size. To counter this:
   1. Log in to the Poll Everywhere website.
   2. Open the activity you'll be presenting.
   3. Select "Visual settings" from the top of the page.
   4. Expand the Font section and set "Size" to "Largest". Then click "Done".
   5. Repeat steps 2-4 for all activities you'll be presenting.

Present from Poll Everywhere Website

If the options above are not viable, you could instead present your Poll Everywhere activities from the Poll Everywhere website. Click here to learn how.