If you are having difficulty with your docking station and monitors, check out our troubleshooting guide. Each open desk is equipped with a docking station, 2 monitors, and a wired keyboard and mouse.

This article is intended to guide you through setup and configuration of multiple screens.  Instructions for both Windows and Mac devices are included. Windows Instructions After attaching desired external displays, right-click on an empty part of the desktop and a drop-down menu will appear. Click on Display Settings. Scroll down to the Multiple Displays option, open the drop-down menu, and choose how you want the monitors to work. Extend these displays (recommended):  You can set your screens up so that they display different items and your mouse cursor can move between them. Duplicate these displays:  This option will show the same image on both screens, which can be useful for PowerPoint presentations and lectures. Show only on 1:  Select this if you only want to use the primary monitor. Show only on 2:  Select this if you only want to use the secondary monitor. Once you've picked an option, click Keep changes. If you chose the Extend these displays option, scroll back up to the Rearrange your displays section.  Your main monitor will be listed as "1", and your new monitor will be listed as "2".  Click and drag them around to match their arrangement in your office, then click Apply. Mac Instructions After attaching desired external displays Open the System Preferences app -- you can click the Apple logo in the top-left corner of your screen and open it from there -- and select Displays. Two windows will open, one on each display.  The window on your main display will have more options -- use this window and click Arrangement at the top. If you want all monitors to show the same image, check off Mirror Displays.  If you want them to work separately (recommended), uncheck it. Click and drag the blue boxes to match the arrangement of your monitors in your office.  You can also click and drag just the white bar to pick which monitor has the Dock -- this will be your main monitor.

Front components  Table 1-1 Front components and their descriptions Component Description (1) Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. (2) OSD buttons (assignable) When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions.  You can reassign the function buttons to quickly select the most commonly used operations.  (3) Power button Turns the monitor on or off. (4) Power light White: The monitor is on. Amber: The monitor is in a reduced power state because of inactivity.  Blinking amber: The monitor is in a reduced power state because of an Energy Saver setting.    Rear and side components Table 1-2 Rear and side components and their descriptions Component Description (1) Security cable slot Connects an optional security cable. (2) Power connector Connects the power cord. (3) VESA release button Releases the stand from the monitor. (4) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console. (5) HDMI port Connects the HDMI cable to a source device such as a computer or game console. (6) VGA port Connects the VGA cable to the source device. (7) USB Type-B port (upstream) Connects the USB Type-B cable to a source device such as a computer or game console. NOTE: A USB Type-B cable or a USB Type-C cable must be connected from the source device to the monitor to enable USB Type-A ports on the monitor. (8) USB ports (2) (downstream) Connect a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard drive. (9) USB ports (2) (downstream) Connect a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard drive, and charge peripheral devices.     Using low blue light Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor uses a low blue light panel default setting mode, that when used in the default setting mode, is certified by TÜV to reduce blue light output and create a more relaxing and less stimulating image while reading content on the screen.

Monitor privacy Filters have been provided for all open workstations. The privacy filters attach to the top of each monitor using magnets. The privacy filters are designed to be viewed at a direct angle and will obscure the screen from side angles. You may experience reduced monitor brightness when using the privacy filter. You can adjust your brightness, contrast, and color settings to your liking using the menu buttons on the bottom of the monitor. The following settings are recommended when using the privacy filters. Brightness: 95 Contrast: 98 Dynamic Contrast: Off Black Stretch: Off Video Level: Auto Color: Neutral or HP Enhance + Level Medium. You can learn how to use the monitor menu buttons in this article.

General Camera Troubleshooting   Camera cover is obscuring the lens Use slide lever on LCD bezel to open the camera cover. Some laptops have an electronically controlled camera cover. Generally, there will be a key on the keyboard that controls the camera cover.   Outdated camera drivers Install all available Windows Updates including Optional Updates. Check manufacturer’s website for updated camera drivers. Update BIOS from manufacturer’s website.   Camera App is disabled Enable Camera app. Select Start > Settings > Apps > Camera.  Select Advanced options. Confirm Camera is turned on.   Camera App isn’t functioning properly Reset Camera app. Select Start > Settings > Apps > Camera. Select Advanced options. Click Reset

A docking station is intended to allow your laptop to connect to all of the peripheral devices at your workstation (monitors, keyboard, mouse, etc.). In this article you will learn about the basic functionality of the HP Thunderbolt Docking Station, and the accompanying features, located at your desk. Below you will find an image of the HP Thunderbolt Docking Station detailing the available ports.  This particular docking station allows you to connect your laptop to all of your peripherals using a single, USB-C cord. It should be the only cord from the docking station that sticks out toward the center of your desk.  You can simply plug it into any of the available USB-C ports on your laptop to get it connected.  All of your peripherals should kick over and start functioning properly in the next 10-20 seconds. NOTE: Unlike the Targus Docking Station the top plate of the HP Thunderbolt Docking Station actually serves as a button to enable the docking station to wake/sleep the laptop itself. While you shouldn't need to use this normally, you may need to utilize it when returning from meetings, lunch, etc. Available ports include: 3x USB-C ports (1x front; 2x back) 3x USB 3.0 ports  (1x side; 2x back) Audio Combo Jack Kensington lock slot 2x DisplayPort ports 1 VGA port Ethernet port AC Power Adapter connector

A docking station is intended to allow your laptop to connect to all of the peripheral devices at your workstation (monitors, keyboard, mouse, etc.). In this article you will learn about the basic functionality of the Targus Docking Station, and the accompanying features, located at your desk. Below you will find an image of the Targus Docking Station detailing the available ports.  This particular docking station allows you to connect your laptop to all of your peripherals using a single, USB-C cord.  It should be the only cord from the docking station that sticks out toward the center of your desk.  You can simply plug it into any of the available USB-C ports on your laptop to get it connected.  All of your peripherals should kick over and start functioning properly in the next 10-20 seconds. NOTE: Unlike the HP Thunderbolt Docking Station, the Targus Docking Station does not have the ability to wake your laptop from sleep. The power button on the Targus Docking Station turns the dock itself off and on. If you need to wake up your laptop, you will need to open the laptop itself to click on the power button.  In the event you want to close the laptop right away and not use it as a third screen, we recommend checking out [THIS ARTICLE][INSERT POWER OPTIONS FIX]. Available ports include: 1x USB-C ports 4x USB 3.0 ports  (1x side; 3x back) Audio Combo Jack Kensington lock slot 2x DisplayPort ports 2x HDMI ports Ethernet port AC Power Adapter connector

This Article will provide basic troubleshooting steps that can be easily completed by you from the comfort of your office. * If you have a Targus Docking Station, ensure the power light is on. The power light is located on the bottom right of the docking station. If it is off, press the power button on top of the docking station to turn your docking station on. If these troubleshooting steps do not resolve your issue contact the Solutions Hub. Docking Station is Working but Laptop is Not Charging  Peripherals Charging Network Monitor 1 Monitor 2 x x x x Troubleshooting Steps Confirm docking station power light is on and your monitors are turned on. Try connecting to a different USB-C port on your laptop. Try turning the USB-C cable upside down and reconnecting. Try rebooting your laptop. Try removing then reinsterting the power cable from the docking station. Docking Station is Charging the Laptop but Both Monitors are Not Working Peripherals Charging Network Monitor 1 Monitor 2 x x x Troubleshooting Steps Confirm docking station power light is on and your monitors are turned on. Ensure Monitors are powered on. Ensure Monitor cables are plugged in tightly into your docking station. Try connecting to a different USB-C port on your laptop. Try turning the USB-C cable upside down and reconnecting. Try rebooting your laptop. Try removing then reinserting the power cable from the docking station. Docking Station is Charging the Laptop but One Monitor is Not Working Peripherals Charging Network Monitor 1 Monitor 2 x x x x Troubleshooting Steps Confirm docking station power light is on and your monitors are turned on. Ensure Monitor is powered on. Ensure Monitor cable is plugged in tightly into your docking station. Try connecting to a different USB-C port on your laptop. Try turning the USB-C cable upside down and reconnecting. Try rebooting your laptop. Try removing then reinsterting the power cable from the docking station. Docking Station is Charging the Laptop and Monitors are Working but Peripherals are Not Working Peripherals Charging Network Monitor 1 Monitor 2 x x x x Troubleshooting Steps Confirm docking station power light is on and your monitors are turned on. Try connecting to a different USB-C port on your laptop. Try turning the USB-C cable upside down and reconnecting. Try disconnecting and reconnecting the non-working peripherals from your docking station. Try rebooting your laptop. Try removing then reinsterting the power cable from the docking station.

ITS has created a list of recommended headsets and peripherals to use at new campus. Each peripheral on our recommended list has been selected for its compatibility, quality, durability, and value. These items are preapproved by ITS for purchase and you do no need to complete a purchase approval. Work with your manager or department’s budget officer to complete a purchase of one of these items. Purchases should be made using a DMU linked Amazon business account. If you are a p-card holder and do not have an Amazon business account, please contact payables@dmu.edu. A purchase approval will need to be submitted for all items not on the recommended list. Recommended Headsets Recommended Keyboards and Mice Recommended Peripherals