The global queue Is used for Follow-Me Printing, meaning, any print job you send can be released to print on any of the printers connected to the global queue.   3200 Des Moines Campus Global Queue: Staff_Printers_Xerox 8025 West Des Moines Campus Global Queue: Xerox_Printers You can see the list of printers and their features by viewing the Printer Map: Printer Locations Article The attached PDF guide is for use with the Xerox Altalink and Versalink printers.  It will walk you through basic functions of both the Papercut app and the Xerox apps. Printer Defaults By default the printer is set to: Black and White Duplex (double-sided) Plain, Letter, White You can adjust the settings by clicking on Print Properties/Preferences. Press OK when done to confirm the settings.

There are two ways to access the Print and Scan features of our Xerox Multi-Function Printers. Badge Scan - Each Xerox Device is equipped with a Badge Reader. To log Into the Device simply place your badge over the reader. A beep will let you know that your badge was read, and the Multi-Function Printer should now display the Papercut Menu. Manual Log in - If you have forgotten or misplaced your badge, you can also log into the Multi-Function Printers manually with your DMU Account. At the Login Screen press the keyboard button On the next Screen enter your DMU User ID. This will be the same username you use for your laptop. Press OK. Click Here to learn more about DMU User IDs. On the next Screen enter your password. This will be the same password you use for your laptop. Press OK. You will now be at the Papercut Menu.

Software and drivers are located at \\dfs-dsm\#tera7\software\Drivers\BadgePrinter   The pictures below are the appropriate settings for each tab of the printer preferences. NOTE: Incorrect settings will destroy the ribbon!                    

This article will walk you through using the print option via our Papercut website.  This allows for printing from any device. Login to Papercut (web): 1. Go to:  https://print.dmu.edu/user 2. Sign in with your DMU username and password  (not your UPN, no @student.dmu.edu or @dmu.edu.  eg. jdoe12345) Upload the job: 3. Select Web Print from the left menu 4. Click Submit a Job 5. Select number of copies > Click Upload Documents 6. Drag files or click the Upload from Computer and choose document that you would like print NOTE: The following file types are allowed: PDF pdf Picture Files bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff 7. When done, click Upload & Complete

Behavior: When printing, like PDFs or Excel files, the page size is not correct and pages are printing cut off. This has been happening after migrations to new laptops/computers.  The fix is easy enough, you'll need to install the printer using a slightly different path (known as the FQDN). Status: Workaround We still don’t quite understand why this affecting some users and not others.  We have a good working idea but we are not yet able to implement a fix. So we have a workaround in place.  The workaround is to install the Xerox_Printers queues (8025) and/or Staff_Printers_Xerox queue (3200) by using the FQDN name.  Using those print queues will resolve the issue.   Requirements:  DMU issued, Domain Joined, Windows Network must be on campus or on VPN.   Steps: Click your START button and type \\print.dmu.edu (8025) or \\printers.dmu.edu (3200) and press Enter Find the printer/queue that you need Xerox_Printers (8025) or Staff_Printers_Xerox (3200) and Double-Click to install it. Once installed you will see the print queue window open.   Click the File menu and Set as Default (if prompted about Windows managing your printer, click OK to make the change).